Privacy Policy
Privacy Policy
CruiseMatch Vacations and its related websites are committed to respecting and protecting your privacy and helping you make the most of your time on the Internet within a trusted environment. The CruiseMatch Vacations Privacy Policy applies to the following websites:
PrincessCruiseDeals.com
SailRoyalCaribbean.com
Regent-SevenSeas-Cruiseline.com
HollandAmerica.net
CelebrityCruiseSpecials.com
CarnivalCruiseDeals.com
CrystalCruiseValues.com
Cunard-Cruise.com
DisneyCruiseDeals.com
SilverseaCruiseDeals.com
NorwegianCruiseSpecials.com
Oceania-Cruise-Specials.com
WindstarCruiseDeals.com
CruiseMatch.com
and governs its data collection, usage and services. This privacy policy discloses how we collect, protect, use and share information gathered about you on our website. We hope that this disclosure will help increase your confidence in our website and enhance your experience on the Internet.
Information We Collect
You can visit our website without divulging any personally identifiable information including your email address. Our website does not collect personally identifiable information about individuals except when such individuals specifically provide such information on a voluntary basis, such as when registering at our website, or requesting a personalized cruise quote. We use such information collected to improve and customize the content you see, to provide the products, services or membership benefits you request, and to contact you about special promotions and new products.
Site Use Information
Our web servers may collect the domain names of visitors to our site. This information may be aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. We may use this information to measure the use of our site and to improve the content we offer. We may share with third parties this experiential information or other data which does not personally identify visitors to our site. This might include tour or ship preferences of all visitors to our site, for example.
Use of Cookies
Our website uses “cookies” to help personalize your online experience, such as recognizing your name when you revisit. A cookie is a text file that is anonymously placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We will not share or sell information contained within cookies with any other person or third party.
You also have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website or have some of our services, such as planning a cruise, making a reservation, or being automatically recognized as a registered user, function properly.
Information You Provide to Us
You are not required to register in order to access our site. Any information you provide is purely voluntary. However, if you send us an email or register on our site to request brochures or receive emails or updates about our cruise or vacation offers we may collect information about you. If you send us an email we will retain your email address and use it to respond to your inquiry. We may also use your email address to provide you with upcoming events, cruises, packages and other information about cruise lines, tour companies or the like.
When you register at our website, we request that you provide personal information including your name, address, gender, birth date and email address. (”Registration Information”) To protect your privacy, we also ask that you select a password. After registering you may also provide additional personal information at the My Profile page to enable us to provide more personally tailored services to you. This additional information includes special occasion dates, vacation and dietary preferences, health requirements, and passport and credit card information. (”Profile Information”) Your Registration Information and your Profile Information may be linked to your user identification/email address. We will keep your credit card and passport information on file and on our servers to enable you to make purchases on board more easily and to facilitate your boarding procedure. You may also choose how you would like to receive information from us, by mail, email or telephone.
By providing your Registration Information and your Profile Information, you explicitly agree to our collection and use of that information as described in this Privacy Policy. You agree that we may use your Registration Information to respond to your inquiries, process orders, contact you regarding customer service, let you know about products or services which may be of interest to you. You agree that we may use your Profile Information to personalize our service to meet your needs or preferences. This may involve sharing certain information with our affiliated companies or third parties, for instance, if you require a wheelchair or have dietary preferences. You also agree that we may share your Registration Information and Profile Information with our affiliated companies and third parties as described in this Privacy Policy.
Email Promotions
You may subscribe to our email promotions program by registering on our website. By using a password when registering, you are securing your subscription to receive email promotions. You may unsubscribe or change your email address for email promotions at any time by following the instructions mentioned prominently within each email promotion.
Child Privacy
Because of the nature of our business, our products and services are not designed to appeal to minors, and therefore we do not knowingly attempt to solicit or receive any information from children. Our terms and conditions of use require that access to the site is limited to persons age 18 and older. If we have reason to believe that information is being provided by a person under the age of 18 we will not collect the information.
Disclosing Information to Third Parties
We do not sell our subscribers’ Registration Information or Profile Information to third parties. We may share your Registration Information and your Profile Information with our affiliated companies or with third parties. We will reveal Registration Information or Profile Information to unaffiliated third parties only if: (1) you request or authorize it; (2) the information is provided to help complete a transaction for you; (3) the information is provided to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to enforce our Terms of Use or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.); (4) the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets); (5) the information is provided to our agents, outside vendors or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, processing orders, sending emails about our products or services, etc.); or (6) to others as described in this Privacy Policy. We may also gather aggregated data about you and disclose such aggregated (but not personally identifiable) information to third parties for promotional or other purposes.
Security Procedures to Protect Information
Our site uses SSL (Secure Sockets Layer) security technology to encrypt financial or confidential information you provide to us through the Site, but any information you provide us by email is unencrypted. SSL is an industry-standard protocol for encryption over the internet.
Inapplicability of Privacy Policies of any Linked Sites or Other Parties
CruiseMatch.com and related sites may contain links to other sites such as our affiliates and third parties. This Privacy Policy only addresses our use and disclosure of your Registration Information and Profile Information collected on our site, if any. While we try to link only to sites that share our standards and respect for privacy, we are not responsible for the privacy practices of any third parties or the content of linked sites, although we do encourage you to read the applicable privacy policies and terms and conditions of such parties or web sites.
Changes to this Privacy Policy
We will occasionally amend this privacy policy to reflect company and customer feedback and we reserve the right to make changes to this Privacy Policy at any time. The use of your information is subject to the Privacy Policy and Terms of Use in effect at the time of use. The provisions contained in this Privacy Policy supersede all previous notices or policies regarding our privacy practices with respect to this site. We post the effective date of our Privacy Policy on our site. We encourage you to check our site frequently to see the current Privacy Policy to be informed of how we are committed to protecting your information and providing you with improved content on our website in order to enhance your online cruise planning experience. If we make material changes to this Policy we will post the revised Policy and the revised effective date on this site.
Your Access to Your Information
If you submit Registration Information or Profile Information to us, you may, at any time, make changes or corrections to the information or preferences, or delete them, simply by visiting the My Profile page of the site. You may also direct us to change or delete your information by fax, mail or email at the addresses and numbers provided below. You can direct us to delete your email address from our mailing list simply by following the instructions on any email you receive. We will act on your instructions promptly, but making changes or deleting information may take up to two weeks.
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